Booking Conditions

  1. It is the course applicants responsibility, having referred to relevant sources of course information, to ensure that the course is suitable for their requirements. Holistic Training Courses is happy to provide advice but accepts no liability in the event that the content of the course or any changes to the course timetables, structure or contents where necessary does not meet individual requirements.
  2. Once an application and a deposit has been received to secure a place on the students chosen course and a place allocated by Holistic Training Courses, the applicant will be subject to and in agreement with all conditions as set out herein by Holistic Training Courses.
  3. Acceptance: In accordance with common practice of educational establishments, reasons for denying admission will not be discussed with the applicant. The decision of the Training School is final and is not subject to appeal.
  4. Student Numbers: A minimum of two students are required for any course date to ensure the course will go ahead. If you are the only student booked onto a date and you can bring a practice partner with you we can often still go ahead with the course (may be subject to a change in training location to allow the course to run).
  5. The balance of the course fees will be invoiced 28 days prior to the scheduled start date, and is payable in full no later than 21 days prior to training starting. Under no circumstances can the balance be paid at a later date.
  6. Course Attendance: One Day courses - Students must attend the entire day of the booked course, classes run from 9.30-2.30 weekdays and 10.00-4.00 weekends, (sometimes longer for advanced courses and times may vary at some centres) we may finish slightly later, so please allow extra time when planning your journey home as Holistic Training Courses cannot be held responsible for any missed travel arrangements.
  7. Students will be expected to respect each others modesty at all times with correct towel draping as the Hot Stone/Thai Herbal Compress and other Advanced Massage courses require the student being massaged to remove all clothing except underwear. Once on the couch students are covered with towels and only the part being massaged will be uncovered.

    Please note that Men and Women attend our training courses excluding the waxing courses.
  8. Course fees include practical tuition, training materials-towels, use of blankets, creams/oils, resources and self/home study material appropriate to the training course undertaken. Tea/coffee will also be provided (lunch is not provided). Any other facilities, resources or additional training supplied by Holistic Training Courses, at the request of the student, which has not been expressly stated to be included in the fees paid, will be charged at an additional cost. Some courses have DVD�s and kit's available at an additional cost to the student.
  9. It is acknowledged that all intellectual property rights, including copyright, patents, design rights and know-how in or relating to the course or course materials provided or made available in connection with the course, remain the sole property of Helen Kenyon of Holistic Training Courses. No copies of course materials or any usage of or reference to Helen Kenyon of Holistic Training Courses name may be made unless it has been agreed in writing by Helen Kenyon of Holistic Training Courses.
  10. Practitioners Diploma Certificate: Certificates are only given once students have shown that they have absorbed the information presented during the day and after demonstrating a satisfactory treatment observed by the tutor.


To ensure that we act responsibly and carry out good practice, should the tutor feel that you would benefit from further training, certification may/will be held back and you will offered the opportunity/be asked to attend the next available course that has a space, (this is offered free of charge).


With-holding a certificate is rare, but we would not be acting responsibly if a student were given certification, when the tutor felt they were unsafe in any way, the standard achieved must be high enough to enable the tutor issue you with a certificate. With small classes it is easy to absorb the techniques you are taught. There are no exams to sit for our one day courses only a practical assessment (excluding Indian Head Massage course, if you are an FHT member (only) they will require case studies).


Warranty and Liability

The customer accepts that it is their responsibility to verify that the courses are suitable for the requirements of the person attending a particular course and that that person has the necessary level of competence and prerequisite qualifications where necessary to be able to achieve the objectives of the course.


Holistic Training Courses liability for loss and damage shall be limited to a claim for damages. The maximum aggregate liability will be the charges for the course out of which the loss or damage has arisen. Holistic Training Courses will not be liable for indirect, special or consequential loss (including loss of anticipated profit or data), howsoever arising, even if it has been advised of such potential loss.


Final payment details for your course

We recommend immediate payment - thank you


If you require an invoice to obtain an authorised company payment please notify us immediately.


The outstanding balance of is payable direct to Holistic Training Courses STRICTLY NO LATER than 14 working days before your course start date, or immediately if your course is less than 14 days away (see details in confirmation emails for payment options). Course fees for Course Packages are non refundable. and are payable in full on booking. Any payment options made available will be at the discretion of the Principal. or tutor running the course.


We do not take cash payments on the day unless you have booked within 24 hours of the course date; this is by prior arrangement with the tutor. (If you have not paid your final balance and do not arrive for the course, you will still be liable/ responsible for payment of the remaining course fee).


Correspondence address is: Holistic Training Courses, Victor House, Unit 2, Barnet Road, London Colney, Hertfordshire, AL2 1BJ Tel: +44 (0) 330 133 0188


Holistic Training Courses - Cancellation Policy:

  1. If for any reason you have to cancel your place on the course, please provide your tutor with at least 10 days written notice.
  2. If you wish to cancel you place and provide at least 10 days written notice, 50% of the remaining course fee will be refunded. Deposits are non refundable unless you give Holistic Training Courses 7 days notice in writing, from the date of booking with them.
  3. Course fees for cancellations within 10 days of the course date will not be refunded or transferred. Course fees for Course packages remain non refundable at all times
  4. If you do not turn up on the day or you cancel your attendance on the course day and/or have given no written notice that you will not be attending the course, then the full course fee is non refundable and non-transferable.
  5. If you have/have not paid your final balance by previous arrangement with the tutor and do not arrive for the course, you will still be held liable for payment of the full/remaining course payment.
  6. Holistic Training Courses cannot accept responsibility for students� changes to work commitments, illness or personal circumstances within this 10 day period and will not transfer or refund fees.
  7. If a course is cancelled due to low numbers or for reasons beyond our control, we will endeavour to transfer you to another course date with the same tutor, if you chose at that point not to transfer to an alternative date then the deposit will remain non refundable and only 50% of the course fee will be refunded..
  8. Course Packages. All course fees received for course packages booked are non refundable. Where a student is unable to complete all of the courses booked within the package, a further place will be made available for the student to return on one additional date to complete their course package within Six months of the original booking. This will only be extended further at the discretion of the Principal for students to then complete any remaining courses. Failure to complete any of the courses within a package will result in the loss of all payments made. Our courses packages offer the opportunity to train in many different subjects and to achieve a variety of discounts dependant on the number of courses booked, meaning that some courses are effectively given free of charge.


By booking your place on this course you agree to the terms and conditions above. We very much look forward to meeting you and if you have any questions about your course please do not hesitate to contact me.


Student Charter

Holistic Training Courses is committed to continually improving the quality of its courses.


Our Student Charter is one way of outlining that commitment. As well as what you can expect from us, this charter also explains what the Holistic Training Courses expects of you. In other words, the quality of the services that we believe you are entitled to is balanced with responsibilities placed on you.

Studying at the Holistic Training Courses:


You can expect:

  • to receive course notes which will provide you with information about the School and its facilities;
  • an appraisal of course syllabus showing key stages and criteria for examination;
  • that the teaching you receive will be evaluated. We will use feedback to enhance the quality of our teaching;
  • that we will work with you to help you develop your learning skills, recognising that this is an ongoing process;
  • that we will provide a quality learning environment;
  • that we will provide you with access to appropriate resources to enable you to complete your studies or, in the event that we are unable to do so, direct you to where additional resources can be located;
  • that we will support you in your learning, to help you complete your studies;
  • that teaching staff will be courteous, professional, punctual and efficient;
  • that we will seek to create and maintain an atmosphere and environment which is conducive to learning;
  • that we will monitor feedback from students with a view to continually enhancing the quality of our provision;
  • that we will respect your right to confidentiality;
  • that we will comply with all relevant legislation.

What we expect of you:

  • that you will take responsibility for your own learning and assist in creating and maintaining an atmosphere and environment which is conducive to learning for all;
  • that you take responsibility for seeking any support you need;
  • that you use our facilities with respect and consideration for others;
  • that you will be courteous, efficient and behave in a professional manner towards staff and fellow students;
  • that you will be punctual, arriving in good time for lessons or notify teaching staff of any expected late arrival or absence;
  • that you will pay all fees and charges due when required;

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